RETURN & EXCHANGE POLICY

• Love unmatched quality or Return or Exchange it. We want every Stylester to be happy with their purchase.

• 7 days Hassle-Free Returns and Exchanges. Shop with Confidence.

• Refunds will be processed to the bank account provided by the customer.

• Cash on Delivery (COD) is currently available only for jeans. For all other products - including shirts, T-shirts, polos, trousers, shorts, cargo pants, and athleisure - We accept prepaid orders only. If you would like to purchase products other than jeans, please place a separate order using the prepaid payment option.

• We provide free exchange for color and size (subject to availability). Each order is eligible for a one-time exchange only.

• Bank account details provided by the customer would be final and any error in the details provided by the customer would not be the responsibility of the brand.

• Please return your product(s) in the same condition as it was shipped. If the products are returned in poor condition, washed, have clearly been worn or without original tags attached, a refund would not be provided.

• We encourage you to carefully review the size guide and product details before placing an order. Orders placed with the intention of trying multiple items and returning most of them will incur a Return Processing Fee. If products are returned by midnight on the day of delivery, they are free of charge and will not incur any Return Processing Fee. Products returned the next day after the day of delivery will be subject to a Return Processing Fee of 99 rupees plus applicable gst per item. Our return policy is intended for genuine product concerns.

• Our aim is to bring you the latest fashion trends and finest fabrics in this fast-changing fashion. The actual Jeans may have variations in wash, texture, shade, stitching, fabric, or pocket design due to manufacturing batches and photography/lighting. Such variations are normal and do not qualify as product mismatch, incorrect or different products.

• Wallet Balance has a maximum expiry time of 5 months. Please ensure that you use the wallet amount before expiry after that it shall lapse.

• Claims regarding damaged, defective, empty-box or missing products must be reported by midnight on the day of delivery. All such claims must be supported by a continuous 360-degree parcel unboxing video, recorded from the moment of opening of sealed package, without any cuts, pauses, or edits. Claims submitted the next day after the day of delivery and without the required unboxing video proof will not be accepted.

SHIPPING POLICY

• We offer free shipping, so you can shop with confidence. If you're not completely satisfied with your purchase and wish to return it, please note that shipping is completely free if products are returned by midnight on the day of delivery. Any shipping charges incurred will be excluded from the refund amount if products are returned the next day after the day of delivery. Our goal is to make your shopping experience as smooth and hassle-free as possible.

• Reverse pickup is available for most PIN codes. In rare case, if your PIN code falls outside our serviceable areas, you will be required to ship the product(s) back to us yourself. If you are returning product(s) yourself, please ensure it is shipped through India Post, as returns sent through other courier services will not be accepted.

• When our courier boy will be reached at your home for returns pickup, Kindly make a video of the courier boy in which the face of the courier boy and the permanent stickers on the products you are returning are clearly visible in courier boy hands.